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The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find the contact details in the imprint of this website.
How do we collect your data?
Your data is collected when you provide it to us. This may include data you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. These are primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.
How do we use your data?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipients, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for other questions regarding data protection, you can contact us at any time at the address provided in the imprint. Additionally, you have the right to lodge a complaint with the competent supervisory authority.
You also have the right to request the restriction of the processing of your personal data under certain circumstances. Further details can be found in our privacy policy under "Right to Restriction of Processing."
Your browsing behavior may be statistically analyzed when you visit our website. This is mainly done using cookies and analysis programs. The analysis of your browsing behavior is usually anonymous; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this is available in the following privacy policy.
You can object to this analysis. We will inform you about the options to object in this privacy policy.
Data Protection
The operators of this website take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g., communication by email) can have security gaps. A complete protection of the data from third-party access is not possible.
Responsible for Processing
The responsible party for data processing on this website is:
Zlatko Jakovoski
Rautenberg 1b
54634 Bitburg
Phone: 0656112012
Email: info@vetpraxis-bitburg.de
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. A simple email to us is sufficient for this. The lawfulness of the data processing carried out before the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
If data processing is based on Art. 6 (1) lit. e or f GDPR, you have the right to object at any time to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The relevant legal basis for processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims (objection under Art. 21 (1) GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling to the extent related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Art. 21 (2) GDPR).
Right to Lodge a Complaint with a Supervisory Authority
In the event of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the location of the alleged violation. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to request that data we process automatically based on your consent or in the performance of a contract be handed over to you or to a third party in a structured, commonly used, and machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. An encrypted connection is indicated by the change of the browser's address bar from "http://" to "https://" and by the lock symbol in your browser bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Right to Access, Block, Delete, and Correct
You have the right to request free information about your stored personal data, its origin, recipients, and the purpose of processing at any time, as well as the right to correct, block, or delete this data. For this purpose, as well as for other questions regarding personal data, you can contact us at any time using the address in the imprint.
Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time using the address in the imprint. The right to restriction applies in the following cases:
If you have restricted the processing of your personal data, this data may only be processed with your consent or for the establishment, exercise, or defense of legal claims or to protect the rights of another person or for important public interest of the EU or a member state.
Cookies
Our website uses cookies, which are small text files placed on your computer and stored by your browser. They help make our offer more user-friendly, effective, and secure. Cookies do not cause any harm to your device and do not contain viruses.
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser during your next visit.
You can configure your browser to be informed about the setting of cookies and to allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Cookies required for the electronic transmission process or for providing specific features you request (e.g., shopping cart) are stored based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of services. Cookies stored for other purposes (e.g., cookies for analyzing your browsing behavior) are treated separately in this privacy policy.
If you want to withdraw your consent for cookie usage, please click here.
Server Log Files
The provider of the website automatically collects and stores information in so-called server log files that your browser automatically transmits to us. This information includes:
These data are not merged with other data sources.
The collection of this data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of the website, which requires the collection of server log files.
Contact Form
When you contact us via the contact form, your details from the inquiry form, including the contact information you provide, will be stored for processing your request and for follow-up questions. This data will not be shared without your consent.
The processing of the data entered into the contact form is carried out exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw this consent at any time by sending us an informal email. The lawfulness of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after the completion of your request). Mandatory statutory provisions, in particular retention periods, remain unaffected.
Requests via E-Mail, Phone, or Fax
If you contact us via e-mail, phone, or fax, your request, including any personal data (name, request), will be stored and processed for the purpose of handling your concern. This data will not be shared without your consent.
The processing of this data is based on Art. 6 Para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 Para. 1 lit. a GDPR) and/or our legitimate interests (Art. 6 Para. 1 lit. f GDPR) as we have a legitimate interest in effectively handling the inquiries addressed to us.
The data you send us via contact inquiries will remain with us until you request its deletion, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after the completion of your request). Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.
Analysis Tools and Advertising
Google Analytics
This website uses the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a server of Google in the USA and stored there.
The storage of Google Analytics cookies and the use of this analytics tool are based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the web offer and its advertising.
IP Anonymization
We have activated the IP anonymization feature on this website. As a result, your IP address will be truncated by Google within the European Union member states or other contracting states of the European Economic Area before being transferred to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide additional services related to website usage and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent the storage of cookies by adjusting your browser software settings. However, please note that in this case, you may not be able to fully use all functions of this website. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Opt-Out of Data Collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the collection of your data during future visits to this website: Deactivate Google Analytics.
More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
Order Processing
We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.
Demographic Features in Google Analytics
This website uses the "demographic features" function of Google Analytics. This allows reports to be created that provide information about the age, gender, and interests of website visitors. This data is obtained from interest-based advertising by Google and third-party visitor data. This data cannot be attributed to a specific person. You can disable this feature at any time via the ad settings in your Google account or generally prevent the collection of your data by Google Analytics as described in the "Opt-Out of Data Collection" section.
Storage Duration
Data stored by Google at the user and event level, linked to cookies, user IDs (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID), will be anonymized or deleted after 14 months. Details can be found here: https://support.google.com/analytics/answer/7667196?hl=en.
Plugins and Tools
Google Web Fonts
This website uses web fonts provided by Google to ensure a uniform display of fonts. The Google Fonts are installed locally, so no connection to Google servers takes place.
Google Maps
This website uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the features of Google Maps, it is necessary to store your IP address. This information is typically transferred to a Google server in the USA and stored there. The website operator has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing representation of our online offers and easy location of the places we specify on the website. This constitutes a legitimate interest according to Art. 6 Para. 1 lit. f GDPR.
More information on how Google handles user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.
